Savino Vita Return and Refund Policy

At Savino Vita, we take pride in the quality and authenticity of our olive oil. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund policy.

Returns

Eligibility: Items must be returned within 30 days of the purchase date.

Condition: Products must be unopened, unused, and in their original packaging.

Proof of Purchase: A receipt or proof of purchase is required for all returns.

Refunds

Full Refund: If your return is approved, you will receive a full refund to your original method of payment.

Processing Time: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund within 5 business days. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.

How to Return an Item

Contact Us: Email our customer service at stephanie@savinovita.com with your order number and reason for the return.

Receive Return Instructions: Our team will provide you with detailed instructions on how to return your item.

Ship the Item: Send the item back to the address provided in the return instructions. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at stephanie@savinovita.com with your order number and a photo of the damaged or defective product. We will arrange for a replacement or refund at no additional cost to you.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a full refund and place a new order for the desired product.

Contact Us

For any questions regarding our return and refund policy, please contact us at:

Email: stephanie@savinovita.com

Phone: +1 908-875-9996

Address: Savino Vita, 1 Mark Road, Kenilworth NJ 07033

Thank you for choosing Savino Vita. We appreciate your business and are dedicated to providing you with the highest quality olive oil.

Savino Vita Privacy Policy

At Savino Vita, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.savinovita.com or purchase our products. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information

Name

Email address

Mailing address

Phone number

Payment information (credit card details, billing address)

Purchase history

2. Non Personal Information

Browser Type

IP Address

Device Information

Operating System

Time and date of access

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

Customer Service: To provide customer support and respond to your inquiries.

Marketing: To send you promotional materials, newsletters, and other communications about our products and services. You can opt out of receiving these communications at any time.

Improvement of Services: To analyze usage patterns and improve our website, products, and services.

Security: To protect against unauthorized access, fraud, and other security issues.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Legal Compliance: We may disclose your information when required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us at stephanie@savinovita.com.

Data Portability: You have the right to request a copy of the personal information we hold about you.

Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.

Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: stephanie@savinovita.com

Phone: +1 908-875-9996

Address: Savino Vita, 1 Mark Road, Kenilworth NJ 07033

Thank you for trusting Savino Vita with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience for our customers.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Savino Vita Shipping Policy

At Savino Vita, we strive to ensure that your olive oil products arrive safely and promptly. This Shipping Policy outlines the terms and conditions related to the shipping of our products within the United States.

Shipping Destinations

We currently ship our products domestically within the United States.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination. The shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

Order Processing: Orders are processed within 2-3 business days (Monday to Friday, excluding holidays).

Order Confirmation: You will receive an order confirmation email once your order has been processed.

Shipping Methods and Delivery Times

We offer the following shipping method:

Standard Shipping: Delivery within 10 business days.

Please note that delivery times are estimates and may vary due to factors beyond our control.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.

Shipping Restrictions

We do not ship to P.O. boxes or military APO/FPO addresses.

Certain products may be restricted from shipping to specific destinations due to local regulations.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at stephanie@savinovita.com with your order number and a description of the issue. We will work with the carrier to resolve the problem and arrange for a replacement or refund if necessary.

Changes to Your Order

If you need to make changes to your order, such as updating the shipping address, please contact us as soon as possible at stephanie@savinovita.com. Once an order has been shipped, we cannot make any changes.

Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

Email: stephanie@savinovita.com

Phone: +1 908-875-9996

Address: Savino Vita, 1 Mark Road, Kenilworth NJ 07033

Thank you for choosing Savino Vita. We appreciate your business and are committed to providing you with the highest quality olive oil and exceptional service.

 Savino Vita Terms of Service

Introduction

Welcome to Savino Vita. These Terms of Service ("Terms") govern your use of our website www.savinovita.com and the purchase of our products. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Use of Our Website

Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are at least 18 years old.

Account Registration: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities: You agree not to:

Use our website for any unlawful purpose.

Engage in any conduct that could damage, disable, or impair our website.

Attempt to gain unauthorized access to our website or its systems.

Use any automated means to access our website.

Products and Orders

Product Descriptions: We strive to ensure that the product descriptions and images on our website are accurate. However, we do not warrant that the descriptions, images, or other content are error-free, complete, or current.

Pricing: All prices are listed in [currency] and are subject to change without notice. We are not responsible for typographical errors in pricing or product information.

Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

Payment: By providing a payment method, you represent and warrant that you have the legal right to use the payment method provided. All payments are subject to verification and approval by our payment processors.

Shipping and Delivery

Shipping: We ship our products to various locations. Shipping costs and delivery times will be provided at checkout. Delivery times are estimates and are not guaranteed.

Risk of Loss: All items purchased from Savino Vita are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Refunds

Our return and refund policy is outlined [here](link to the return and refund policy). By making a purchase, you agree to our return and refund policy.

Intellectual Property

Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Savino Vita or its content suppliers and is protected by international copyright and trademark laws.

License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.

Limitation of Liability

Disclaimer: Our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied.

Limitation: To the fullest extent permitted by law, Savino Vita shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

Indemnification

You agree to indemnify, defend, and hold harmless Savino Vita and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: stephanie@savinovita.com

Phone: +1 (800) 123-4567

Address: Savino Vita, 1 Mark Road, Kenilworth NJ 07033

Thank you for choosing Savino Vita. We appreciate your business and are committed to providing you with the highest quality olive oil.